Noble School of Music

Shipping & Returns

Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email customerservice@nobleschoolofmusic.com to request a refund and we will assign you a tracking #.
2. Ship your returned item to:
    Noble School of Music
    Returns Department Tracking #
    56130 Miller Ave
    Mishawaka, IN 46545
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items can not be returned if they are opened.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

Items are not subject to a restocking fee. We do not refund the original shipping and handling that you paid on the order.

Exchanges

If your item has been opened but is defective, we will send you another item at no charge. You will not be subject to a restocking fee in this case, nor will you have to pay return shipping.

Payment Policy

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover)
Check/Money Order

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Mailing Address For Check/Money Order

Noble School of Music
56130 Miller Ave
Mishawaka, IN 46545

Shipping Policy

Turnaround

All orders are shipped within 24 hours Monday - Friday 8am - 5pm.

Carriers

We use the following carriers to deliver our orders:

USPS
UPS
FedEx
DHL

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.